Our Team

Colleen Moore-Mezler, PRC - CEO

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The big, bad, boss…….

Just kidding! Our President and CEO, Colleen, has a warming smile and the ability to talk to anyone. But don’t let her petite stature fool you. She has facilitated and presented at numerous training and industry-related seminars and conferences; she’s no wallflower! Colleen was among the first people in the U.S. to receive the Professional Researchers Certification from the Insights Association where she is a member and served as President in 2007-08. Colleen has been with Moore Research Services, Inc. since she joined her mother in 1987. She has managed hundreds of research projects in all aspects of the firm, from interviewing to client management, while her current responsibilities include overseeing all aspects of the company’s day-to-day operations. She really doesn’t miss a beat, probably because of that iPhone of hers (we think it’s actually glued to her hand!). She was honored to receive the 2011 ATHENA Leadership Award, the 2010 Small Business Administration Western Pennsylvania Women Owned Business of the Year Award, and in 2009 she received the Insight Association's Distinguished Service Award. Shuffle to 2014, Colleen was one of the Women Making History for the Mercy Center for Women, and then was celebrated at an Insights Association Conference with the honorary Lifetime Achievement Award, a prestigious award given to someone who has excelled in the market research industry. Talk about a rock star?! But don’t call her that in person, or she may just belt out a line from her favorite Céline Dion song.

Frank Mezler, Vice President

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Mr. Mezler has been with the Moore Research Services, Inc. team since 1993. A graduate of Gannon University, with a bachelor of arts in secondary social studies education, Frank taught at Cathedral Preparatory School in Erie, PA from 1992-2014. Frank retired from teaching in 2014 so that he could dedicate his energy full time to Moore Research’s strategic initiatives including technology and capacity planning. In addition to the duties he has always had as the “computer guru” at Moore Research, his responsibilities now include accounting, strategic forecasting, database management/integration, and financial planning. Frank loves to read on just about any subject, golf wherever and whenever he can, and play craps up and down the Las Vegas strip.

Lindsay Bach-Moore, Director of Research & Insights

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Lindsay has “officially” been with the Moore Research Services, Inc. team since 2008, but she’s been hanging around the office since she was little. A graduate from John Carroll University, with a bachelor of science in business administration and marketing, Lindsay joins her Aunt Colleen as a third generation researcher and is proud to be able to help shape and evolve a company that her grandmother started. Starting off as an interviewer while in high school, her responsibilities now include developing reliable and innovative research methodologies and tools, as well as translating research findings into strategic insights. Lindsay has travelled throughout the US to conduct various research studies and take part in research trainings. In 2012, she received her certificate in Moderator Training from RIVA Market Research & Training Institute, and has conducted focus groups on a wide variety of topics. As the 2022 President of the Insights Association North Central Chapter board, Lindsay keeps up to date with the latest research trends. With an insatiable yearning to see new places and learn from new people, the ever-changing research world is one that excites her. Lindsay enjoys being a dog-mom with her wife, Ellen, and enjoys cooking up vegetarian food, listening to live music, and snapping pictures of new sights.

Cathy Filipowski, Operations Manager

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Ms. Filipowski has been with the company since 2013. Her current responsibilities include overseeing staff, day-to-day company operations, initiating and implementing research projects, and making sure we all don't miss a beat! Cathy brings a fresh voice, a great laugh, and a smiling face to Moore Research (don't get her face confused, Cathy is a twin!). In her spare time, Cathy enjoys spending time with her husband and two kids, reading, walking, and going to the beach.

Lisa Rodgers, Senior Research Analyst

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Ms. Rodgers has been with the Moore Research Services, Inc. team since 2008. She graduated from Clarion University in 2007 with a bachelor of science in communications. Lisa boasts over 4 hours of Led Zeppelin songs on her iPod and has read the Harry Potter series five times. At Moore Research she creates custom reports and designs an analytical strategy for each project (despite her muggle-born ancestry). She is also a wiz with numbers, constantly digging into the research results and producing meaningful reports. You’ll commonly hear Lisa say, “A statistician once told me…”

Desiree Fuller, Research Assistant

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Ms. Fuller joined the Moore Research team in October of 2013. Desiree has her hands in many different activities around the office. Her current responsibilities include programming and managing surveys, recruitment for research studies, and assisting in data entry and data cleaning. "Des" is a lover of country music, animals, and the Buffalo Bills. She graduated from Edinboro Univeristy in 2012 with a BA in environmental studies. She is passionate about the environment and always makes sure we are recycling!

Grace Flood, Research Analyst

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Grace re-joined the Moore Research team in the beginning of 2020. She has a BS in psychology from Edinboro University, and an MA in experimental psychology from Radford University. She would like to thank pizza and coffee for getting her through those long nights of studying and writing papers. Although she only knows two card tricks, Grace likes to think she's a magician, and we couldn't agree more. Her ability to quickly learn, adapt, and work efficiently and effectively is pretty magical. She specializes in quantitative research at our office, and spends her working hours running numbers, analyzing data, and writing impactful reports.

Lindsey Bresee, Research Coordinator

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Lindsey Sm Pic

Lindsey became a part of the Moore Research team at the start of 2021 as our research assistant/receptionist. After a few months, Lindsey's attention to detail, strong organizational skills (she loves a list!), and ability to manage project deadlines made her a great fit to step into a research coordinator role. She is in charge of getting projects off the ground, developing recruitment strategies, and working with our recruiters to ensure we're recruiting appropriate respondents for our projects. She’s a graduate of Penn State Erie, The Behrend College, and holds a B.S. in marketing. As many Erieites can relate, Lindsey loves the summertime and can be often found hanging outside at the beach. During the cooler months, you can find her cozied up reading books or binge-watching shows, most likely watching Friends for the 100th time.

Kathleen Washington, Research Analyst

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Kathleen started at Moore Research in 2021 working part-time as our social media coordinator, and after a few months, joined the team full-time as a research analyst. Kathleen's main responsibilities include conducting in-depth interviews, analyzing qualitative data, and writing reports. Kathleen works remotely from Buffalo, and has moved along the great lake of Erie - growing up in Cleveland, attending Gannon University in Erie and getting her bachelor degree in theatre and communication arts, and then continuing along Interstate-90 to plant roots in NY. Kathleen's work day includes large cups of coffee and a playlist chock full of show tunes, and her evenings are usually spent with her husband, Pat, and their three kids throwing down at family game night!

Ellen Bach-Moore, Research Analyst

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Ellen joined the Moore Research team as a research analyst in 2021. With a bachelor's degree from John Carroll University in psychology, Ellen is naturally curious about what makes people tick. She is a connector of many things, whether it was connecting people to services in her previous roles in the non-profit world, or now, connecting data to help improve products and services. Ellen's responsibilities most often find her working in the qualitative space, conducting in-depth interviews, analyzing data, and writing reports. Her methodical thinking, empathetic nature, and ability to look beyond the surface makes her an excellent asset to our reporting team. When she isn't working, Ellen is usually making her family laugh, making her dogs' tails wag, making her wife taste a new recipe, or making memories at concerts.

Peggy Moore, Founder

Peggy founded Moore Research Services, Inc. in 1969. The company was run out of her home while she raised her four children. Ms. Moore is a persistent one; she worked long and hard hours building up the company, bringing it from a card table to a full service global research company. Peggy retired in 2003, leaving the company to her daughter, Colleen. Today she travels between her retirement home in sunny Florida and her home in Pennsylvania. You can usually find Peggy shopping, playing cards, testing her luck at the casino and..... did I mention shopping?!