Success Stories

Moore Research has worked with Fortune 500 companies within the following industries:

  • Household and Personal Products (hair care, skin care, cosmetics, etc.)
  • Healthcare
  • Retailers including food, clothing and music industries
  • Utility Providers - cable, electric, water
  • Computer games/Electronics companies
  • Manufacturers
  • Website Developers
  • Legal
  • Radio and TV Stations
  • Advertising Agencies
  • Politicians/Government/The Census
  • Education

Excerpts from our client testimonials:

The Personal Care Products Council
Linda Loretz, Ph.D., DABT

"Our project was a complex survey, and the team at Moore Research did a great job. They were very responsive and communication was excellent. We really appreciated their helpfulness and attention to detail."

Auburn University
Natalie Hohmann, PharmD, PhD

"It was a great experience working with Moore Research to recruit, conduct, and analyze interview results. They were flexible, quick to respond to questions, and provided results ahead of schedule. Their team was knowledgeable about interview projects and easy to work with. They worked to meet my project’s needs and were responsive to project details. The final report and results they provided were comprehensive, organized, and high-quality. I look forward to working with Moore Research again."

Avon Products, Inc.
Sharon Pavlik, Executive Director, Consumer Insights, Innovation and Product Research

"They have extensive expertise in the design, execution and analysis of quantitative product testing and survey research in multiple markets across a wide variety of beauty categories. In addition, Moore brings the qualitative insight behind the analytics to provide greater depth of understanding."

Erie Insurance
Rhonda Longo, User Experience Analyst

"Our project went smoothly. Everyone at Moore Research is always friendly, courteous and professional. I can’t say enough good things about them! I will engage Moore Research at every opportunity I get!"

Array Creative
Cathy Snarski, Director of Marketing & Design

"Research is an essential validator for the work that we create. Moore was an invaluable asset for our latest packaging project. Lindsay and the team at Moore were both collaborative in defining project scope and parameters, as well as integral in leading the direction of our focus group sessions. We couldn’t be happier to have found a more knowledgeable and professional resource in uncovering consumer insights."

Cleveland Clinic
Michelle Gandolf (Frietchen), MA, Director, Market Research & Insights

"I have enjoyed working with Moore Research Services over the years. They have done routine studies to complex and complicated methodological ones as well. I have used them for both qualitative interviews as well as quantitative surveys and have always been pleased with the communication, respectful working relationship, timeliness and quality of the work produced. Colleen and her team have been extremely professional and knowledgeable at all steps of the research process from creative proposals to in-person final presentations."

The Commonwealth Institute South Florida

"The Commonwealth Institute South Florida worked with Moore Research for our 2012 Top Women Led Businesses in Florida survey. We were under both time and budget constraints, Moore Research was able to deliver an excellent end result. Colleen Mezler personally took charge of the research piece, crafting thought provoking questions and an on-line survey tool that worked seamlessly. Moore is professional and went way beyond what we expected. I highly recommend them for any research project."

UPMC Hamot
Carrie Ennis, Director, Strategic Planning & Corporate Initiatives

"UPMC Hamot has worked with Moore Research on various market studies over the years and each has been done in a timely and professional manner. The UPMC Hamot executive team has been impressed not only with the survey design and compilation of responses, but also with the thorough and thoughtful analysis that accompanies the survey results. Colleen and her team do a great job of understanding our business enough to design a meaningful survey, reach relevant respondents, and analyze the responses in a way that provides meaningful information to our executives. I recommend Moore Research for your research needs without reservation!"


"Moore Research is an excellent partner with a passion for meeting client needs and treating them like family. No matter the project, Moore Research helps us achieve success by always meeting our timelines, reaching our desired quota, and getting us quality data. The staff is always friendly, knowledgeable, and timely. If you are looking to establish a rewarding partnership, look no further than Moore Research!"

Manufacturers’ Association of Northwest Pennsylvania

"The staff of Moore Research is very knowledgeable in the market research field and conducts business in an extremely professional manner. They stayed in constant communication throughout the research process to ensure we were all on the same page and to help us monitor the progress of the survey. The results of the market research were instrumental in creating our marketing plan and advertising campaign. We would not hesitate to have the professionals at Moore conduct research for us in the future."

Strategy Solutions, Inc

"We at Strategy Solutions have been working with Moore Research Services for almost 20 years. During this time, dozens of qualitative and quantitative studies have been conducted and the quality of the work has been outstanding! Projects are completed on time and within budget; the staff at Moore is professional, easy to work with, reaches the identified target market and collects the data that we need from anywhere in North America to support our studies. We highly recommend them."

Heartwood Institute

"Heartwood Institute is a non-profit organization located in Pittsburgh that specializes in character education resources used by children, teachers, and parents throughout the United States and the world. Moore Research Services was hired by the Institute to assist in constructing and completing focus group research with a new product. This new product,T.R.U.E. Cards: Life Lessons which features 49 beautifully illustrated cards to be used as a discussion tool for building self-esteem in children in fourth through sixth grades. It was being sponsored by the Highmark Foundation as part of a major grant to Heartwood Institute.”

“The Moore Research team was superb in meeting the expectations of Heartwood Institute and the Highmark Foundation as we completed this pertinent step towards the final development of our product. Moore Research provided detailed interviews, in-depth analyses, and statistical information that helped us to launch a successful product. From a 20-year history with experiences from other product testing firms, Heartwood Institute highly recommends Moore Research for their productivity, professionalism, and results in helping the Highmark Foundation’s desired research needs to be successful."

ASKi International Market Research

"Recently, we asked Moore Research to assist us with the U.S. portion of a global product test. Involved were several cities, difficult quotas and very demanding end clients. The survey turned out to be twice as long as previously specified, city schedules were changed on short notice to accommodate the client's travel schedule and product shortage resulted in extensive quota changes. Moore Research accommodated every request and delivered quality results despite the hurdles along the way. Their responsiveness and professionalism was outstanding. Moore Research made us look good to our client."

PAPA Advertising
Mike Smiley

"As the first step in a major brand development initiative for a multi-hospital system in western New York, PAPA Advertising engaged Moore Research to garner baseline research related to awareness, perception and preference of the health system and its affiliated facilities. With that data in hand, PAPA then charged Moore to dig deeper for insights and direction related to specific messages, themes and images that were being considering for the health system’s marketing efforts."

"Colleen’s professional and objective guidance through both phases of the research was invaluable to us and our client. From our initial planning sessions and survey tool development to the completion of the phone calls and focus groups and then final reporting, Colleen and her team delivered the data we needed to make informed decisions with confidence. We also make particular note of Moore focus group moderator, Lori Engott-Spaulding, who deftly managed the focus groups sessions while incorporating questions from our client in the midst of the process. We look forward to working again with Moore Research in the near future."

Erie Regional Chamber & Growth Partnership
James Grunke

"The team at Moore Research were extremely helpful, thorough, and professional while we worked with them on our recent focus group project. The information gathered will help our team better communicate the programs and services we offer, which was the number one item uncovered during the interviews."